Privacy Policies
Thank you for your interest in Moments with Mahalia (hence forth referred to on this page as “MWM”), Mahalia F and affiliate websites and external applications. The purpose of this Online Privacy Policy ("Privacy Policy") is to tell you how MWM collects, uses, shares, and protects personal information obtained about you when you visit our website (momentswithmahalia.com) or use its holistic health service communications avenues (each client session platform or client document transfer services).
Please note that this Privacy Policy does not apply to protected health information ("PHI") which is subject to privacy regulations published under the federal Health Insurance Portability and Accountability Act of 1996 ("HIPAA")
Any personal information you give to us is used only by authorized employees of our company only for the purpose of fulfilling your holistic health requests. You will not be added to our mailing list unless you explicitly give permission to do so through written consent on by directly subscribing to our mailing list through the website or via our SMS QR Code/phone number – after which, you can cancel at any time. We do not trade, sell, or rent your personal information to third parties.
This Privacy Policy must be updated from time to time, in which case we will update the page’s Effective Date. When you use the site, you are agreeing to the Privacy Policy and Terms of Use in effect as of the date of your visit. Do not use this Site or its subpages if you do not agree with this Privacy Policy or the Terms of Use.
Privacy Policy Regarding Election in SMS Updates and Email Subscriptions
By opting into MWM's text messaging services or email subscriptions, your mobile/personal/email information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties. At anytime you can request to unsubscribe and have your information removed from your previously chosen subscription(s). To ensure your requests are received and processed accordingly, please send an email request to info@momentswithmahalia.com.
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Collection of Personal Information
Personal Information You Submit
When you visit our Sites, we and our service providers may obtain personal information that you provide directly to us (e.g., when you when you submit an inquiry or register for a mailing list). This personal information may include your name, email address, telephone number, and other details you choose to submit.
Certain Sites may offer interactive features, such as chatbots or appointment scheduling. Your use of these interactive features is voluntary, and we may capture and retain information submitted through these features, including the type and nature of inquiries. By using these features, you understand that our vendors may process the information you submit to provide the service on our behalf.
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Information Collected Automatically
In addition to personal information you submit to us, we and our vendors use analytics tools and other third-party technologies to collect certain information automatically when you use our Sites. This information may include IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage history, MAC Address, mobile unique device ID, geolocation data, demographic and interest data, and other similar information.
For example, certain Sites use analytics technology to support the operation and performance of the Sites and to analyze visitor interactions on the Sites. This technology also provides us with general information about traffic to our Sites, Site performance, and related statistics.
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Use of Personal Information
MWM uses information obtained through its Sites in furtherance of its mission, including the provision of coaching, wellness, and personal services, to further other compatible purposes, such as responding to your inquiries, facilitating and improving your online experience, and maintaining the security and integrity of the Sites.
For example, if you provide your email address so that you can receive emails about a particular activity or topic, we will send you follow-up information about that topic. If you wish to stop receiving such communications from us, you may use the "unsubscribe" link included in our emails to opt out. SMS message can be opted out of by sending the word “STOP”.
Other examples of how we may use personal information obtained through the Sites include:
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Provide you with information, items, or services, or to process transactions that you have requested or agreed to receive.
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Communicate with you, including responding to inquiries you submit and/or emailing, calling, or texting you in accordance with your preferences and subject to your consent, where required by law.
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Process your registration for events, wellness sessions, and on pages that require registration, including as necessary for authentication and verification purposes.
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Create new service offerings, personalize and optimize your experience on any of the Sites, or to suggest specific content that may be most relevant to you.
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Prevent unauthorized, improper, fraudulent, or illegal activities on the Sites.
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Privacy Policy Regarding HIPAA Compliance:
Established by the United States Congress in 1996, the Health Insurance Portability and Accountability Act (HIPAA) requires health care professionals to follow certain rules to protect the privacy of a client or person’s health and sensitive information. For instance, MWM employees or volunteers are not allowed/permitted to access information on clients unless they need the information to perform their primary tasks. MWM employees/volunteers who require access to sensitive information, whether that information is spoken, written paper, or kept in a computer, are highly vetted and receive annotated training on how to protect client information.
Furthermore, under this act, health care professionals are also required to create standards for the electronic transfer and storage of health data.
As a client of/affiliated with MWM’s wellness services you have the right to the following:
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To inspect and obtain a copy of your health information.
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To request that MWM amend health information in your records.
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To request that we restrict the use and disclosure of your health information.
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To request how and where we may contact you about medical matters.
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To receive a written notice of how we may use your health information.
Clients of/affiliated with MWM’s wellness services have a right to privacy! If you have a question about HIPAA or wish to report a privacy concern, please email info@momentswithmahalia.com.
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Information Security
MWM has implemented reasonable and appropriate security measures to help safeguard your personal information against unauthorized or illegal access, destruction, use, loss, modification, or disclosure.
Although we follow reasonable procedures to safeguard information, transmission via the Internet (regardless from phone, computer, or with support of a VPN) is not 100% completely secure. Despite our close following of digital security measures we cannot dismiss the possibility of information leakage transmitted through any online platform. Accordingly, please carefully consider the information you access and share online (including on our Sites) before doing so.
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Links to Other Websites
Our Sites may include links or otherwise allow you to access other websites and online services that are not operated by or associated with MWM. Please note, by accessing these redirected sites MWM is not responsible for the privacy practices of these or any other website(s) that we do not control; therefore, MWM’s Privacy Policy does not apply to websites or mobile applications that are ran by these third parties. Before searching or inserting any personal information, be sure to review all privacy policies and terms of use on any website or mobile application you access.
Children's Privacy
While MWM’s content is generated with the desire to reach the masses, MWM Sites are not specifically, directed to children and we do not intentionally collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child, we will securely delete such information in accordance with applicable law.
For wellness services, for minors to receive support, written and signed permission must provided by a legal guardian or parent.
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Contact Us
If you have any questions about this Privacy Policy or our personal information practices, you may contact info@momentswithmahalia.com. Given the potential security risks associated with email, please use caution when sending/emailing any personal information.
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